Privacy Policy

www.ip-quail.com website is owned by IPQUAIL Limited, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by www.ip-quail.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.ip-quail.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

1. Introduction

www.ip-quail.com ("we," "our," or "us") is committed to protecting your personal data in accordance with the Kenya Data Protection Act, 2019 and other applicable regulations.

This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website www.ip-quail.com. By accessing or using our website, you agree to the practices described in this Policy.

2. Data We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, physical address, and identification details (if provided).

• Usage Data: IP address, browser type, pages visited, and interaction data collected via cookies and analytics tools.

• Communication Data: Records of communications through email, chat, or support channels.

3. How We Use Your Data

We process your data for purposes including:

• To provide and maintain our services.

• To process transactions and send order confirmations.

• To personalise user experience.

• To improve website functionality and security.

• To comply with legal and regulatory obligations in Kenya.

• To send updates, newsletters, or promotional materials (with your consent).

4. Legal Basis for Processing

We process your personal data based on:

• Your consent.

• Performance of a contract.

• Compliance with legal obligations.

• Legitimate business interests.

5. Sharing Your Data

We do not sell your personal data. However, we may share information with:

• Regulatory or law enforcement agencies as required by law.

• Business partners for joint marketing initiatives (with consent).

6. Data Storage and Security

Your data is stored securely, and we implement reasonable measures to protect it against unauthorised access, alteration, or loss.

Data is retained only as long as necessary to fulfil the purposes outlined or as required by law.

7. Your Data Protection Rights

Under the Kenya Data Protection Act, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for processing.

• Object to processing for direct marketing.

• Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya

To exercise these rights, contact us at: info@ip-quail.com.

8. Cross-Border Data Transfers

If your data is transferred outside Kenya, we ensure that appropriate safeguards are in place as required under the DPA.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and where significant, we will notify you by email or website notice.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

• Email: info@ip-quail.com